Holiday Inn Express Las Cruces North, an IHG Hotel

Great location. Rooms newly renovated and staff VERY friendly. Excellent size rooms...

It met our expectations for the purpose of our stay.

I felt the staff was very helpful. The room I had the first night really wasn't in good shape. Probably should have evaluated the plumbing more carefully before receiving customers. The shower hot-cold/on-off faucet was working poorly. Had to play around with the faucet to get hot and cold and also to turn on and off. I thought I'd mention it at the end of my stay, but after the first night when I got back from sight-seeing sewage had backed up into the bathroom sink. When I brought the second issue to the attention of the staff at the front desk, they immediately upgraded me and took the room out of service for repairs. I was satisfied with the response of the hotel staff. Second room was nice. No issues with that room.

Breakfast was very good. Staff was excellent. It was quiet and clean. Beds were comfortable.